The Intelligent Foundation

Scale Your Support.
Not Your Headcount.

Turn your company knowledge into active, 24/7 support agents. Polo uses highly capable AI to resolve customer queries instantly, handing off to humans only when it matters.

Context Aware

Fully Managed

Human Hand-off

create-bot.ts

1// Your 24/7 Support Agent
2export const agentConfig = {
3  // Configured for accuracy
4  strictness: "high",
5  role: "Customer Success",
6  // Trained on your business data
7  knowledge_sources: [
8    "help-center-export.pdf", 
9    "product-manuals.docx"
10  ],
11  // Escalate to human if unsure
12  handoff_enabled: true
13};

Enterprise-grade reliability powered by

Next.js 15

Google AI

NestJS

PostgreSQL

RabbitMQ

Everything You Need,
Nothing You Don't

We stripped away the complex features big enterprises charge for, leaving you with a powerful, focused tool for deploying AI.

Instant Engagement

Don't make customers wait. Agents greet users instantly, capturing intent before routing to the right answer.

24/7 Human Handoff

Bots handle the routine queries (FAQ, status checks) day and night. Complex issues are smoothly escalated to your team's email or WhatsApp.

Trained on Your Truth

Your business is unique. Our agents digest your specific PDF handbooks and docs, ensuring answers are accurate and brand-aligned.

Enterprise Security

Built on Google Sign-In and Firebase Auth. Your customer data is isolated, encrypted, and yours.

Why Switch to Polo?

Traditional platforms were built for the email era. We built Polo for the intelligence era. See the difference.

Legacy Platforms

Stuck in 2015

Pay Per SeatYou pay for every agent, even if they're on vacation or offline. Costs scale poorly.
Static Knowledge BaseRequires manual writing and constant updating of FAQ articles.
AI as an Add-onBolted-on "AI features" that cost extra and barely work.
Vendor Lock-inYour data is trapped in their closed ecosystem.

Intelligent Foundation

Built for 2026+

Recommended

Pay for PerformanceUsage-based credits. You only pay when the AI actually solves a problem.
Dynamic RAG EngineJust upload your PDFs and Docs. Calls upon your raw business data instantly.
AI Native CoreVector search and LLM reasoning are the heart of the system, not a plugin.
Total Data OwnershipExport your vectors and conversation logs anytime via API.

Starting at

$0Free forever for hobbyists

One Platform, Endless Possibilities

Whether you need to support customers, empower employees, or scale your agency.

Customer Support

Deflect 60% of repetitive queries. If the AI gets stumped, it Smart Handoffs to Email or WhatsApp with full conversation context.

Perfect for: E-commerce, SaaS

Internal Knowledge (HR/Ops)

Stop answering the same Slack messages. Securely host your handbooks and policies with strict access controls and audit logs.

Perfect for: Growing Teams, Remote Ops

Agencies & Consultants

White-label our AI infrastructure. Manage 100+ client tenants from a single admin dashboard without provisioning new servers.

Perfect for: Digital Agencies, Dev Shops

Your Knowledge, Activated

Transform static company documents into active, 24/7 support agents. No complex setup, no coding required.

1. Upload Your Content

Simply drag and drop your existing PDF handbooks, policy docs, and product guides. If it powers your business, it can power your agent.

2. Automatic Training

Our AI instantly analyzes and learns from your documents to understand your brand voice, creating a specialized expert in seconds.

embed.js

1<script 
2  src="https://cdn.chataicms.com/widget.js" 
3  data-bot-id="b7f8-..."
4></script>

3. Launch Anywhere

Copy one simple line to your website. Your new support team member is live, greeting customers and solving problems immediately.

Simple, Transparent Pricing

No hidden implementation fees. No paying for enterprise features you won't use. Start small and scale as you grow.

Free / Hobby

Perfect for experiments and personal projects.

Hosted on our platform
1 Active Agent
Bring Your Own Key (Unlimited)
3 Documents per Knowledge Base
500,000 Platform Tokens/mo
Community Support

Pro

For businesses that need robust, always-on capabilities.

$10/month

Everything in Free
5 Active Agents
Unlimited Documents
Smart Support Handoff
Zero-Latency Responses
Analytics Dashboard
Email Support

Agency

Manage chatbots for multiple clients from one dashboard.

$99/month

Everything in Pro
Unlimited Agents
White-label Widget (Remove Branding)
Team Management
Priority Support

Frequently Asked Questions

Everything you need to know about scaling your support with AI.

Ready to scale your support?

Stop drowning in tickets. Join forward-thinking businesses automating customer success with Polo.

Scale Your Support. Not Your Headcount.

Everything You Need, Nothing You Don't