Introduction

Welcome to the Polo documentation. Learn how to turn your static documents into intelligent, 24/7 support agents.

What is Polo?

Polo is an orchestration platform for Generative AI. While tools like ChatGPT are great for general knowledge, they don't know your business's specific policies, pricing, or history.

We provide the infrastructure to:

  • Ingest your PDFs, Markdown, and Text files.
  • Process them into a "Vector Database" (RAG) automatically.
  • Connect them to LLMs like Gemini or Claude using your own API keys.
  • Deploy a chat widget to your website in seconds.

Core Philosophy: "BYOK" (Bring Your Own Key)

Unlike other platforms that charge a markup on every message, we operate on a Bring Your Own Key model. You verify your own API keys with Google or Anthropic, ensuring:

  1. Lowest Cost: You pay the provider directly (often free for low volume on Gemini).
  2. Transparency: You can see exactly what data is being sent in your own provider console.
  3. Control: You own the model configuration.